Shipping policy

 

At HZS Sneaker Factory, we are committed to providing efficient and reliable logistics services for our global wholesale customers. Please read the following details regarding our shipping practices.

1. Shipping Destinations We ship worldwide. No matter where you are located, we can deliver your wholesale orders to your specified address.

2. Free Shipping Policy We offer Free Standard Shipping on all orders. You will not be charged any additional shipping fees at checkout.

3. Processing Time As a factory-direct provider, every order undergoes a strict quality control and packaging process before dispatch.

  • Processing time: Orders are typically processed and shipped within 1-3 business days after confirmation.

  • For bulk wholesale orders or custom requirements, processing times may be slightly longer, and we will notify you via email if necessary.

4. Shipping Time While we provide free standard shipping, international logistics times may vary based on conditions:

  • United States: Expected delivery in 7-15 business days.

  • Other International Regions: Expected delivery in 10-20 business days.

  • Note: These are estimated delivery times and can be affected by customs clearance, holidays, and carrier operations.

5. Order Tracking Once your order has been dispatched, we will send you a tracking number via email. You can use this number to monitor the status of your shipment through our tracking system.

6. Duties and Customs While we provide free shipping, please note that orders may be subject to import duties, VAT, or other taxes imposed by your destination country's government. These fees are the responsibility of the recipient. We recommend checking with your local customs office for any potential charges before placing your order.

7. Shipping Address Please ensure that your shipping address, phone number, and contact details are accurate at checkout. HZS Sneaker Factory is not responsible for shipping delays or lost packages caused by incorrect or incomplete address information provided by the customer.

8. Contact Us If you have any questions regarding your shipment, please feel free to reach out to our support team:

  • Customer Support Email: yusuftaflan11@gmail.com